not very happy

i am not very happy. i am having a new boiler put in today, the chap was supposed to turn up about 8am , but did not turn up till  about 11.30, he was sent on an other job. i was told that my job will take 6 hours to do, that's fine. he left here about 5pm and i asked him about heat , he said no heat till tomorrow. i phoned up the office i asked if this is correct, yes they said if they are half way through a job no heating and no they don't supply any fires to cover. if i was told this earlier i would of sorted out something. plus i couldn't go to work, my boss is very understanding . but i have sorted something about getting some heating. but why send him on a job before coming to me knowing this job will take 6 hours. rant over. i even had to phone the office to see if he was coming , i  take things as they come and i know there are worst things can happen, . it made me think of the homeless and how do they cope?. but it annoys me when people can not inform you on what's going on. tomorrow will be a better day. proves we take things for granted.